the over the counter stuff doesnt work. dont waste your money. Get Cetaphil lotion and Denorex extra strenght shampoo...which are both safe for you to use as well. cover your heads with the cetaphil and leave on over night. Do it early eough that it will be dry by the time your DD goes to bed, because you DO NOT want to send her to bed with plastic wrap or anythingn like that on her head. the chance of suffocation is too great. Then wash all stuffed animals, bedding, clothes, coats, hats, etc in HOT water. DO this over and over. I got rid of them in a week and (knock on wood) been ok since then. wash your hair the next day with the denorex....OH and get coconut conditioner....after the denorex everyday soak for a min or two in the coconut shampoo. Suave will be just fine to use. Then you need to pick all nits out daily.....as many times during the day that you can get her to sit still. The best time to pick the nits and bugs is right after you have shampooed and conditioned because being wet stops them from moving, it actually paralyses them. all stuffed animals that cannot be washed need to go in a garbage bag and sealed tight for 2 weeks, the ones that can be washed need to be washed and dried then stored away until all is clear. throw all pillows in the dryer every morning. this wll help kill them. good luck, i know how stressful this is.