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Scott, Trek Recall Bicycles with SR Suntour Front Forks Due to Crash Hazard

Date: 
June 25, 2014
Brand: 
Scott USA
Sold At: 

Bicycle stores nationwide from October 2010 to November 2013 for between $450 and $1,100 for Scott bicycles and from May 2010 to June 2014 for between $600 and $1,370 for Trek bicycles.

Problem:

The front fork can break, posing a crash hazard.

Product Numbers Recalled: 
About 5,200 forks on Scott bicycles and about 120,000 forks on Trek bicycles
If You Own This Product: 

Consumers should immediately stop using the recalled bicycles. Consumers with recalled Scott bicycles should take them to an authorized Scott dealer for a free repair of the NEX model or a free replacement lower fork for the NCX model. Consumers with recalled Trek bicycles should take them to an authorized Trek dealer for a free repair of NEX, XCM and XCT models or a free replacement of the NRX model.

Consumer Contact: 

Scott USA toll-free at (888) 607-8365, ext. 2012, from 8 a.m. to 6 p.m. CT Monday through Friday, or online at www.scott-sports.com and click on Safety and Recalls at the bottom of the page for more information. Trek at (800) 373-4594 from 8 a.m. to 6 p.m. CT Monday through Friday, or online at www.trekbikes.com and click on the Get Support button at the bottom of the page, then click on Safety & Recalls under Owner Resources for more information.

Incidents/Injuries: 

Scott has received one report of a broken SR Suntour fork. No injuries were reported. Trek has received 28 reports of broken forks. Five injuries have been reported, including minor bruises, a separated shoulder and broken bones.

Manufactured In: 
China

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