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How do you handle an 11 year with a nasty mouth? Help! At my end!

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My 11 year has started with hurtful words, tone and actions in his speaking to me. I am trying to understand life as an 11 year old boy but I cannot, since I never was one. He words have gotten so biting and hurtful, I've been reduced to tears, any suggestions on how we can cope. I am tired of the yelling matches, the taking things away, or being steamrolled into giving in. Help! If it is bad now what will it be like at 13-19!

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